WE ARE PRO ELITE

Our dispatch team is available 24 hours a day, 7 days a week. Every call is answered by a trained dispatcher who monitors live GPS data, stays in direct radio contact with officers, and provides instant support during incidents. Whether it’s a late-night alarm, a request for backup, or a client call, our dispatchers are central to every response. This centralized command ensures no delays, no missed reports, and no unanswered questions.

We operate on a digital platform designed for modern security operations. Every guard uses a mobile app that allows them to check in, log incidents, submit photos, and write reports in real time. Patrols are GPS-tracked with time-stamped checkpoints, so clients can review activity with full transparency. Supervisors and clients receive reports automatically. The system also helps us spot unusual activity instantly and follow up before issues escalate.

We don’t believe in sending officers in blind. Every site is documented with detailed post orders that outline key access points, emergency procedures, and shift expectations. In addition, we create custom training videos for each property, walking officers through exactly what to expect. This helps eliminate confusion, reduces mistakes, and ensures every officer hits the ground running. Post orders are stored digitally and updated regularly to reflect client needs or on-site changes.

Communication is critical in security, and we don’t cut corners. All field personnel are equipped with high performance two-way radios with secure channels and long range capability. This allows for instant coordination with dispatch, supervisors. Radios are maintained, tested, and monitored to ensure constant uptime, and every call is logged for accountability.

Cookie cutter doesn’t work in real security. We start every client relationship with a consultation to understand the property layout, access points, peak risk times, and client priorities. Based on that, we recommend the right mix of standing guard coverage, mobile patrol frequency, and technology tools. Whether you need guard presence overnight, vehicle patrols during off-hours, or daytime coverage for high-traffic areas, we adjust our approach to fit your property, not the other way around.